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Managed Services

Managed IT for modern teams.Senior support. Predictable spend.

Practical managed IT for Australian SMBs that want quick support, cleaner systems and fewer surprise bills. We cover users, devices, Microsoft 365, security basics, vendors and the roadmap.

Use pricing wizard Book a consult
Service state

Proactive, visible, accountable

Live support
01
Support deskFast remote support for everyday issues.
SLA-led
02
Device healthMonitoring, patching and endpoint hygiene.
Proactive
03
StrategyRoadmaps, vendor guidance and better decisions.
Quarterly

Everything SMB IT needs.Nothing bloated.

Managed services should feel like capability, not a locked contract with vague inclusions.

Support

Helpdesk that understands your stack

Support for users, devices, Microsoft 365 and common line-of-business workflows, backed by senior escalation when needed.

Operate

Monitoring, patching and reporting

Keep devices visible, updates moving, risks documented and recurring problems out of the ticket queue.

Secure

Security basics included

MFA, device hardening, endpoint protection, email security options and practical policy settings that match your team.

Manage

Vendors and procurement

We help manage licensing, suppliers, hardware lifecycle and support handoffs so your team is not stuck in vendor loops.

Plan

Roadmap and business reviews

Clear recommendations, prioritised spend, and a roadmap that keeps IT aligned to actual business movement.

Scale

Built for growing teams

Start lean, add security and infrastructure coverage as the environment grows, and avoid paying for noise you do not need.

Transparent managed IT pricing.Built to compete on value.

Indicative from-pricing, designed to sit competitively against Australian MSP market ranges while keeping the offer clear.

Core

Light users and basic coverage

$34.50 per Core user / month, ex GST

A Core user is a standard staff member with one main device, a Microsoft 365 account, business-hours remote support, monitoring and patching.

  • Remote support desk
  • Device monitoring and patching
  • Microsoft 365 admin support
  • Monthly health snapshot
Best value
Managed

Everyday users and full support

$49.50 per Managed user / month, ex GST

A Managed user is a day-to-day team member who needs full remote support, device care, Microsoft 365 admin, vendor help and roadmap inclusion.

  • Everything in Core
  • Unlimited remote support
  • Vendor liaison and procurement help
  • Quarterly roadmap review
Secure

Higher-risk users and security

$69.50 per Secure user / month, ex GST

A Secure user is anyone handling sensitive data, finance, admin, leadership access or critical workflows that need stronger identity, email and endpoint protection.

  • Everything in Managed
  • Endpoint security and email security
  • MFA and identity hardening
  • Priority response and risk reporting
Pricing Wizard

Estimate managed IT spend.No mystery quote wall.

Choose a user type, enter your environment size, then get a sensible monthly estimate and per-user equivalent.

This is an indicative estimate. Onboarding, complex legacy systems, compliance requirements and after-hours coverage are scoped after discovery.

Monthly estimate $0
Per user equivalent $0
Suggested fit Managed
Enter your environment details to see a recommended starting point.
Send this estimate Book pricing review

How TechM8 runs managed IT.Clear, practical, accountable.

We keep the process simple so the service is easy to understand and easy to measure.

Discover

Map users, devices, vendors, risks and pain points.

Stabilise

Fix messy basics, document the environment and set support flows.

Operate

Support, monitor, patch, report and handle recurring admin.

Improve

Review the roadmap and make the next spend decision obvious.

Managed IT should feel calm.Not complicated.

Use the wizard, send the estimate, and we will sanity-check the scope against your real environment.

Start managed IT review